Diploma Course

Tourism and Hospitality Management Certificate/Diploma/Advanced Diploma Course

Course Name: 酒店旅遊管理証書/大專/高級大專課程(Tourism and Hospitality Management Certificate/Diploma/Advanced Diploma Course)
Course Overview: Tourism and Hospitality is a rapidly-growing industry sector, and critical to the success of the industry is its management. Students are getting jobs, especially more so now in the present booming economy. The tourism, hospitality and leisure industry surpasses trade in oil, steel, and armaments in total dollar value and in employment created. International tourist trips are expected to surpass the 1 billion mark worldwide by 2010.
Course Features: The Tourism and Hospitality Studies Program provides students an opportunity to develop knowledge and understanding of:The reasons why people travel and how the tourism and hospitality industry meets travellers’ needs;The interdisciplinary and diverse nature of the tourism and hospitality industry including tourist destinations, infrastructure and superstructures;Local and international tourism and hospitality trends and issues, and their social economic and environmental impact; andThe major functional areas or sectors within the tourism and hospitality industry and the career opportunities available.

Students are expected to master the skills to:

Develop a range of specific and generic skills, including effective communication skills, customer service skills, information-processing skills, critical thinking skills, creativity, and problem-solving skills; and,

Apply appropriate skills in a wide range of tourism and hospitality industry and service-related situations.

Programs Offered At Coleman College:
COURSE TITLE MODULE NAME
Certificate in Tourism and Hospitality Management 1. Development Tourism/Hospitality Industry Knowledge2. Following Health, Safety and Security Procedures3. Promoting products and services to customers4. Communicating on the phone and performing clerical duties5. Managing quality customer service

6. English

Diploma in International Tourism Management 1. Introduction to Tourism & Hospitality Business2. Service Marketing3. Convention Sales & Services4. Business IT5. Service Quality and Business Communication

6. Front Office Operations

7. Food & Beverage Operations

8. Project/ Industrial Attachment 

Diploma in International Hospitality Management  1. Introduction to Tourism & Hospitality Business2. Service Marketing3. Convention Sales & Services4. Business IT5. Service Quality and Business Communication

6. Tourism Planning

7. Orgnaizational Behavior

8. Project/ Industrial Attachment 

Advanced Diploma in Tourism and Hospitality Management  1. Marketing in Tourism & Hospitality2. Development & Planning in Tourism & Hospitality3. Strategic Management in International Tourism & Management4. Managing Change & Innovation5. Tourism & Hospitality Business Development

6. Industrial Project/ Management Research